Shipping policy

1. Order Processing

  • Orders are processed within 1-2 business days after payment is received.

  • You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Methods and Delivery Times

  • Standard Shipping:

    • Delivery within 3-5 business days within the UAE.

    • Free across UAE

3. International Shipping

  • Currently shipping available to Canada, USA, UK and Middle East

  • Delivery Time For International Orders: Orders shipped to overseas generally takes 7-12 days’ time depending upon accessibility of the country and your location within the country.

4. Shipping Confirmation and Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can use the tracking number to monitor the status of your shipment.

5. Delivery Issues

  • If there are any issues with the delivery of your order, please contact our customer service team at support@taylah.co within 48 hours of the scheduled delivery date.

6. Delays

  • While we strive to deliver your orders within the specified timeframes, please note that delivery times may be affected by factors beyond our control, such as weather conditions, holidays, or other unexpected events.

Thank you for shopping with us!

Team Taylah